Job Information
Alkermes, Inc. Operations Training Specialist I - 13009 in Wilmington, Ohio
*This position is located in Wilmington, Ohio
POSITION SUMMARY:
This position ensures the Wilmington site has the support and tools that are needed for departmental training. Compliance with all GxP standards, data integrity regulations and quality culture mindset are at the forefront of all tasks performed. Support departments to develop, revise and maintain curricula for all employees at Wilmington site. Enter all Wilmington training completions into ComplianceWire. Provide continual guidance to area trainers, SME, compliance specialists, management, and peers to ensure compliance in training practices and documentation. This position supports a comprehensive training strategy that supports the overall organization. Participate in other quality systems activities such as deviations/CAPA's, internal and external audits, inspection preparation, Train the Trainer Program, New Employee Training, Periodic Review, Annual Curriculum Review, Lunch and Learn program and annual GxP refresher training. This position assists in the development of training programs, instructor led training and CBT creation. Responsible for administering and assisting new team members with on-boarding and training within their assigned departments, as needed.
MAJOR RESPONSIBILITIES:
- Interact with management and trainers to develop an understanding of training needs and concerns
- Identify opportunities to improve training programs
- Enter training completions into LMS
- Assist in periodic review of training programs to ensure accuracy and alignment
- Trend training metrics and provide data to management
- Assist in curriculum review of employee training to ensure compliance to job curricula
- Assist in developing, collecting, maintaining, and providing training key performance indicators (KPI's) and metrics data analysis to support continuous improvement and manufacturing training
- Support creating and updating curricula for positions as needed
- Revise LMS user groups and curricula as appropriate to maintain training structure and assignments
- Coordinate the development, implementation, and revision of training programs
- Create and revise computer-based training (CBT)
- Utilize Recording Studio to create videos and voice overs
- Ability to flex to various shifts as needed to support training needs of all employees on their designated shifts
- Conducts training class for new hires in manufacturing and other areas as requested
QUALIFICATIONS
SKILLS/ABILITIES:
- Working knowledge of GxP's
- Quality focused
- Excellent customer service skills
- Knowledge of training methodologies and instructional design preferred
- Knowledge of learning management systems, ComplianceWire preferred
- Proficiency with Microsoft PC based (Outlook, Excel, Word) software; willingness to learn and use new technology-based tools
PERSONAL ATTRIBUTES:
Attention to detail
Innovative thinker and problem solver
Flexible and can embrace change
Strong oral and written communication skills
Highly organized, efficient worker with good communication skills
A motivated, self-starter capable of managing multiple duties and tasks
Ability to work independently. Willing to learn new tasks, skills
Demonstrates attention to detail and results oriented
Ability to mentor newly hired and progressively qualifying personnel; team player committed to Quality
Works well in a team environment
Responds quickly to assignments
Readily adapts to changing job duties
Manages time well; ability to multi-task and prioritize
Positive attitude
Effecti