Job Description

Where you’ll work: Guatemala, Guatemala City

Facilities Team at GoTo

We’re individuals, each with our interests, passions, and backgrounds. Together, we’re a diverse, tight-knit

team that thrives on flexibility and collaboration. We enable each other to live our best work lives. To us, it

doesn’t get much more exciting than that. If that sounds like something that would excite you too, we’d

love to meet you.

At GoTo Guatemala we are looking for a Facilities Front Desk Coordinator to manage our reception on a

daily basis, support facilities operation and to perform a variety of administrative and clerical tasks.

As a Front Desk Coordinator, you will be the first point of contact for our company, while also interacting

with existent employees in order to support with any facilities-related issue.

Your Day to Day

As a Facilities Front Desk Receptionist, you would be working on:

• Greet and welcome guests as soon as they arrive at the office

• Maintain office security by following safety procedures and controlling access via the reception

desk, and maintaining effective communication with security agents

• Provide basic and accurate information in-person and via phone/email to visitors, vendors, and

employees

• Support office operation by managing facility issues with employees

• Managing vendor relations and contact both with partners and internal teams

• Assisting with the front desk activities of the office, including reception, phones, guests,

packages, entry badges, etc.

• Order front office supplies and keep inventory of stock

• Keep updated records of office expenses and costs

• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

•

What We’re Looking For

As a Facilities Front Desk Receptionist, your background will look like:

• Proven work experience as a Receptionist, Front Office Representative, or similar role preferable

• Proficiency in Microsoft Office Suite

• Hands-on experience with office equipment

• Solid written and verbal communication skills in both English and Spanish (above 70%)

• Open minded and being able to adapt to new situations easily

• Excellent organizational skills

• Multitasking and time-management skills, with the ability to prioritize tasks.

• Professional attitude and appearance

• Strong customer service skills

• High School Diploma

• Schedule flexibility (On site - Monday to Friday)

You’ll be working towards a shared goal with an open-minded and cohesive team greater than the sum of

its parts. At GoTo, we’re passionate about growing a diverse and inclusive work ecosystem because

unique takes make us a stronger company, and Stronger Together. We’re committed to creating an

inclusive space for everyone, no matter what. That’s how we’ll Be Real, Think Big, Move Fast, and Keep

Growing along the way.

GoTo’s flexible-work software – including GoTo Connect, GoTo Resolve, Rescue, Central, and more – is built for small and medium-sized business IT departments, but powerful enough for the enterprise. By building its secure, easy-to-use software, GoTo is committed to ensuring the time at work is well-spent so that time outside of work is better spent. With over 3,000 global employees and over $1 billion in annual revenue, the remote-centric company’s physical headquarters is in Boston, Massachusetts, with additional offices and thousands of home offices in North America, South America, Europe, Asia, Australia, and beyond.

GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.