Job Information
Navy Federal Credit Union Production Project Manager II in Vienna, Virginia
Overview
To plan, manage, and execute all aspects of print and direct mail production in support of Navy Federal Marketing to ensure collateral is produced accurately to meet quality standards, budgets, and deadlines, which includes speed to market, intelligent print quantities, cost savings and price breaks. Works on assignments requiring considerable judgment and makes recommendations for solutions.
Responsibilities
Ensures effective management of print and direct mail projects from inception through implementation, including multi-effort direct mail campaigns, branch openings, direct reprints, branch campaign materials, tax-related mailings, event collateral and monthly matrix mailings
Defines, develops and executes print and direct mail project plans, including scope definition, expectations, activities, cost estimates and schedules
Works with the business group to determine and understand business requirements
Establish cost savings by finding alternative print options and other efficiencies such as gang printing; decreased waste reduction of stock and managing transition of new versions
Create purchase requisitions, track expenses and reconcile/approve print invoices
Manages print projects from concept through the planning, analysis, design, testing, implementation and transition phases
Develops clear and concise "big picture" of projects within Navy Federal organizational goals
Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables and training
Manages project budgets including risk and impact of changes to project plans
Identifies and minimizes project risks or constraints that would impact project deliverables
Identifies, communicates and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives
Maintains/archives project documentation
Ensures project deliverables are met in accordance with customers' expectations
Sets, manages and communicates client expectations for the project
Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards
Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules
Monitors and controls risks to ensure timelines are met and project goals are attained
Facilitates project team and client meetings for the resolution of project issues
Provides project status reports to management
Works closely with Procurement and print and direct mail vendors to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects and risk management
Manages contracts' quality assurance, including contract administration and execution
Manages contract budget, cost control mechanisms and Change control
Serves as primary point of contact for print and direct mail project management and related issues.
Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements
Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes and executes the training plan
Manages, executes, and communicates project plan, changes, direction, approach and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders
Establishes team objectives and assignments, reviews work products and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals
Promotes team building and skills development of project team members
Manages multiple, moderately complex print and direct mail production projects
Solves moderate to complex print and direct mail production-related problems
Creates purchase requisitions, track expenses, and reconcile/approve print invoices
Interacts effectively with managers and division/department management concerning projects
Participates with division/department management in researching and selecting vendors
Recommends improvements across division/department lines
Builds relationships with management and key stakeholders
Assists management with preparation of annual budgets (AFP) and reprojections and designs, analyzes and prepares customized budget reports
Lead onboarding and management of direct mail and print vendors
Manages relationships with vendors, including contract definition, monitoring and issue resolution
Performs other related duties as assigned
Qualifications
Experience leading and/or managing small projects or portions of larger print and direct mail projects
Experience participating in, and/or managing, cross-functional, multi-dimensional teams and projects
Solid knowledge of print and direct mail project lifecycles, project management methodologies and business requirements analysis
Significant experience creating direct mail and print specifications and overseeing processes related to print production, direct mail operations, workflow, supply chain management and postal formats and regulations
Proven proficiency with data querying, reporting, forecasting, budgets and costs analysis, including the ability to clearly present findings and alternatives to influence management decision-making
Experience in purchasing and contract principles/terms/conditions, written bid/proposal preparation and purchasing for print and direct mail
Experience in editing copy and proofreading marketing material
Experience handling multiple tasks simultaneously in a demanding, fast paced environment, while maintaining accuracy with attention to detail and meeting deadlines
Experience working with all levels of staff, management and vendors
Knowledge and understanding of contracts, including language, intricacies, scope and risk management
Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database and project management applications)
Strong planning, organization and problem solving skills
Demonstrated skill in leading, guiding and mentoring others
Strong interpersonal, verbal and written communication skills
Demonstrated skill in effectively building relationships with and influence team members, management, vendors and a diverse group of stakeholders
Demonstrated skill in presenting findings and conclusions clearly and concisely to stakeholders and management
Bachelor's degree in a related field or the equivalent combination of education, training or experience
Desired Qualification(s)
Knowledge of Navy Federal's, or other financial institutions', operations
Working knowledge of Navy Federal's Project Portfolio Management (PPM) standards
Extensive experience managing multi-disciplinary project lifecycles for financial institutions
Advanced Degree in Business, Management, Economics, Finance or related field
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180
About Us
You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
• Military Times 2022 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 17034