Clerkship Officer

School of Medicine, Stanford, California, United States

Student Services

Post Date May 15, 2024

Requisition # 103270

Stanford University School of Medicine is world renowned for leading edge education, research, patient care and medical advancements. The Department of Educational Programs and Services (EPS) is home to departments and programs that are central to the educational mission of the Stanford University School of Medicine. We serve all populations of students and trainees who participate in the School's programs: Stanford MD, MS, MSPA, and PhD students; visiting MD students seeking clinical clerkships; postdoctoral scholars and medical fellows; and medical practitioners seeking further professional enrichment. Our goal is to provide a Stanford School of Medicine experience worthy of our students' and trainees' talents, aspirations, and dedication.

Department Information

The goal of the Stanford University School of Medicine’s Master of Science in Physician Assistant (MSPA) Studies Program is to educate and train compassionate and diverse PAs who can provide high-quality patient-centered care, are dedicated to improving access to healthcare, and are inspired to become leaders in healthcare.

Job Purpose

The Master of Science in Physician Assistant Studies Program at the Stanford School of Medicine is seeking an energetic Clerkship Officer to administer, implement, and interpret University, department, and program policies and procedures in the multifaceted area of student clinical clerkships. This position will identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using advanced technical and professional knowledge requiring independent judgment. The Clerkship Officer must be committed to ensuring a student experience of the highest possible quality.

This position will be based on the Stanford campus and will be considered for an option of telecommuting from the Bay Area (hybrid of working 2-3 days on-site), subject to operational need.

Core Duties

• Comprehensively administer the area of clerkships, working with the clerkship leadership team and other staff as applicable. This includes, but is not limited to, administration of multiple simultaneous evaluation processes; regular exam administration; rotation onboarding; maintaining relationships with preceptors and site staff; overseeing Program-sponsored support services such as housing and travel stipends; working with all clerkship data, including site and preceptor information; working with the clerkship team to modify rotations as/if needed; monitoring student completion of requirements to pass rotations; and serving as the primary point of contact for administrative clerkship matters to faculty, staff, students, and external stakeholders. May be involved in contracting with rotation sites.

• Collaborate with team members as well as colleagues within the University community to help resolve clerkship-related issues and concerns, interpret policies, and mediate complex and sensitive issues.

• Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, counsel students and parents on sensitive and confidential issues.Create systems to help prevent worst-case outcomes.

• In collaboration with other MSPA staff, may summarize data from multiple sources, prepare management reports and presentations.

• Identify and evaluate data needs, manage the implementation and development of technology.

• Develop and maintain external community and internal University relationships as a primary Program liaison in the clerkship area.Represent Program and University at meetings and events.

• Provide advice to students on a range of clerkship-related issues, including, but not limited to, academic progress, academic program policies, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.

• Oversee disbursement of student stipends for rotations as applicable.

Education & Experience (Required):

Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities (Required):

• Strong communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and management.

• Advanced analysis and problem solving skills.

• Advanced computer skills, including experience with Microsoft Office Suite.

• Advanced customer service skills.

• Relevant computer systems/technology experience.

• Understanding of financial transactions.

• Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.

Desired Qualifications

Highly organized, energetic, self-motivated person who is a resourceful problem solver. Must be able to successfully navigate a change-rich and often past-faced environment, functioning at a high level and collaborating closely with faculty and staff to address issues. Exceptional written and verbal communication as well as sound professional judgment are a must. Must possess excellent customer service skills and be committed to ensuring a student experience of the highest possible quality. Ability to lead software system implementation helpful. Bachelor’s degree preferred. Familiarity with Stanford systems and/or REDCap a plus.

Physical Requirements:

• Frequently sit, perform desk-based computer tasks.

• Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.

Work Standards:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,http://adminguide.stanford.edu.

The expected pay range for this position is $69,100 to $103,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

• A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

• Discovery and fun. Stroll through historic sculptures, trails, and museums.

• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

We pride ourselves in being a culture that encourages and empowers you.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources atstanfordelr@stanford.edu. For all other inquiries, please submit acontact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Please note: Visa sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.

Additional Information

• Schedule: Full-time

• Job Code: 7502

• Employee Status: Regular

• Grade: H

• Requisition ID: 103270

• Work Arrangement : Hybrid Eligible