Details

Open Date 05/14/2024

Requisition Number PRN38536B

Job Title Manager, IT

Working Title IT Manager

Job Grade G

FLSA Code Computer Employee

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

• M-F 8-5 must be available for other hours: on call, weekends, holidays, nights, etc.

VP Area President

Department 01555 - UIT INFRASTRUCTURE & OPS

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $80,000 - $90,000

Close Date

Open Until Filled Yes

Job Summary

This is an On-Site position: The IT Manager is a dynamic and proactive leader, responsible for overseeing comprehensive IT projects, clients, and team members. The incumbent must be highly organized, adept in managing IT systems, have systems administration experience and be familiar with network concepts and configurations.

This role requires the ability to train staff in new technologies, manage HR processes such as hiring and on boarding, supporting departmental projects, and creating support documentation. The incumbent must be well-versed in IT best practices, MDM solutions, and ITIL processes. Additionally, the IT Manager is expected to build client relationships, maintain a friendly demeanor, and collaborate with leadership to enhance support for the broader university community.

Responsibilities

• Design, develop, implement and coordinate systems, policies and goals that support the organization and individual department IT needs.

• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.

• Plan, organize, control, evaluate, assist and oversee implementation of IT projects by managing and acting as a systems administrator as needed.

• Ensure staff are utilizing standard processes and information systems to improve services and efficiencies.

• Maintain and audit equipment inventories for all clientele.

• Manage yearly agreements or contracts for computer support of individual departments.

• Writing technical and how-to documentation for staff projects.

• Equipment ordering processes.

• Manage and support the department’s MDM solutions.

• Position requires travel on and off campus using personal vehicle.

• Expected to be part of an on-call rotation and be available outside of normal business hours for client or staff needs.

• Other duties as assigned.

Physical Requirements and Level of Frequency that may be required

Environment:Will require lifting, bending, and repetitive desk work such as typing, and long-term sitting.

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom:Bending, reaching overhead.

Minimum Qualifications

Requires a Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience) and at least 5 years of experience in the field or in a related area.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Project management experience.

• SCCM setup, configuration and maintenance.

• Use and/or knowledge of automation software solutions.

• Jamf management and configuration experience.

• Networking experience.

• ITIL Foundation Certification.

• A+, MCSE , CCNA , Network+, or other applicable certifications.

Type Benefited Staff

Special Instructions Summary

Additional Information

About UIT :University Information Technology ( UIT ), the central IT service provider for the University of Utah, reports to the U’sChief Information Officerand is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services ( CIS ) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

About the University of Utah : Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home toarts and museum venuesand a member of thePac-12 Conference.Skiing and snowboarding opportunitiesare a short distance from campus, and opportunities to pursue activities frombiking to hiking to fishing abound. Salt Lake City is home to theUtah Symphony and Opera,Ballet West,professional sports teams, and a wide range of other cultural and recreational activities.

University of Utah Benefits

·Health, dental, and wellness coverage

• Automatic and immediately vested14.2% employer contributionto personal retirement account (401a)

• Freepublic transportation pass(Utah Transit Authority)

·Paid leave time

·Reduced tuition benefits for employee and family members

More information:https://www.hr.utah.edu/benefits/

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.