Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

The Lab Support Services Tech functions as an interdisciplinary team member that performs a wide range of services in clinic and hospital-based laboratories with direct patient care such as venipuncture, provides appropriate post-care of phlebotomy site, collects specimens, specimen processing and receiving desk duties, scheduling functions, waived point of care laboratory testing, assists with difficult sticks, and a variety of other services unique to the individual work area. Maintains positive patient identification at all times including collection and preparing specimens for analysis. Performs specimen collections and processing in a safe, accurate, and professional and timely manner. May perform prepping of containers with reagents or specimens as required for ordered testing, storage, and shipping/transport to internal lab testing areas. May perform order entry; retrieves and verifies patient collection data and patient special notations using appropriate sources. May perform specialty collections. Must be able to work in a fast-paced environment and work independently as well as a team environment. Must be able to cooperate with coworkers in the completion of assignments and sets priorities for specimen collection and workload in response to the specific needs of numerous requests or the work area. Employs standard precautions, infection control, and proper isolation techniques. Works with various computer information systems on a daily basis. Must use critical thinking skills and ensure that all services are in strict adherence to established directions and guidelines in the standard operating procedures by Mayo Clinic Department of Laboratory Medicine and Pathology. Demonstrates professional communication skills as well as proper technique and etiquette for answering the telephone and providing information. The individual must demonstrate confidentiality and trustworthiness as well as the ability to deal effectively with people in stressful situations, manage difficult and emotional situations, remain calm under stress, display empathy and maintain positive communication. Interacts with the patient, family, physicians, allied health staff, and visitors as a professional member of the laboratory team. Performs other job-related duties as assigned. Ability to work flexible hours to meet workload demands and accommodates schedule changes. Physical ability required for lifting, long periods of standing, and pushing and pulling lab equipment and patient wheelchairs.

Qualifications

High School diploma or GED required, and at least one of the following required:

• Completion of a Phlebotomy, Medical Assistant program or equivalent, such as a new phlebotomy student graduate

• 3 years of experience in phlebotomy/medical assisting in a healthcare setting

• Certified by a national association for phlebotomy or medical assisting, such as ASCP, AMT, NHA and one year of clinical experience

*Visa sponsorship is not available for this position; Also, this position DOES NOT participate in the F-1 STEM OPT extension program.

** All candidates must provide an updated resume to be considered.

During the selection process you will participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question – Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Exemption Status

Nonexempt

Compensation Detail

18.11 - 24.48 /hr

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

60

Schedule Details

Part time Schedule Monday - Friday 5:00am-11:00am

Weekend Schedule

Every other weekend and Every other Holiday.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Mary Ricci

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.