WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Schedule: Monday-Friday, 8am to 4:30pm

Pay Rate: $30 Hourly

Location: Phoenix, AZ

The principal duties and responsibilities will be:

The Field Service Technician is responsible for performing equipment installation and preventative maintenance on client equipment.

Responsibilities:

• Provide on-site support for the installation of machines

• Perform daily, weekly, or monthly equipment preventative maintenance tasks as directed by the customer

• Report any major maintenance needs and recommend appropriate corrective actions

• Collaborate with peers to identify priorities and independently complete activities within specified timelines

• Coordinate with customer engineering to facilitate tool testing and ensure successful completion.

• Assist in troubleshooting software, complex systems, and other computer systems

• Be available to work Monday through Friday, with the possibility of extended hours based on the customer's installation needs

Requirements:

• Prior experience in the installation and support of semiconductor or other industrial equipment

• High level of technical proficiency in equipment installation and service

• Strong problem-solving skills and ability to troubleshoot complex systems

• Excellent communication and interpersonal skills

• A willingness to travel as required to support customer installation plans

• Ability to work independently and meet deadlines

• Flexibility to accommodate extended working hours as needed

Preferred Qualifications:

• Previous experience in providing onsite support for equipment installation and service

• Knowledge of software troubleshooting and computer systems

• Certifications or training in relevant technical areas

• Associate degree or higher

• Speaks Taiwanese

Physical Effort/Activities: 

May be required to walk up to 5+miles per day, able to be on feet for 8-10 hrs at a time, ability to bend, twist, push/pull, crouch, kneel in confined spaces, work at heights, on a ladder, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

Other compensation: We offer Benefits such as Medical, Dental, Vision, 401k, Paid Vacation, and Select Holidays, Overtime Opportunities, Compressed Work Week Schedules, On-site Facilities & Career Development Opportunities. 

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. 

WGNSTAR does not require assistance from Recruitment Agencies. Thank you. 

The people who thrive most on our teams are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, adapt quickly to changing environments, and leverage their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success. 

Equal opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

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