JOB REQUIREMENTS: The Utility Accounting Assistant, under the supervision and direction of the Finance Director / Village Treasurer, performs a variety of accounting, bookkeeping, billing, customer service, and administrative support tasks and duties for the Village\'s Finance Department primarily in support of the Village\'s water and sewer utilities. ESSENTIAL FUNCTIONS: Receipts and updates utility payments into the utility billing system. Maintains and updates utility customer database for changes of ownership, renter change, address changes and other pertinent information. Updates billing system master file to establish new customer address and account numbers. Maintains and updates automated clearinghouse (ACH) records and agreements for preauthorized payments of customer accounts. Performs duties in the collection of delinquent customer accounts, including preparation and mailing of notices to final billed accounts and tenant / landlord accounts. COMPETENCIES: Technical skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Problem solving - Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Project management - Coordinates projects; communicates changes and progress; completes projects on time and budget. Customer service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Interpersonal skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others\' ideas and tries new things. See extensive list of job duties and responsibilities at www.vil.oregon.wi.us/employment_openings. ***** OTHER EXPERIENCE AND QUALIFICATIONS: High school diploma. Some post-secondary coursework (college, tech school, certificate program, or similar) completed related to bookkeeping, accounting, or related field. One to two years of experience in bookkeeping, accounting, or related field. One to two years of customer service experience. An equivalent or related combination of education and experience may be considered. Valid driver\'s license. ***** APPLICATION INSTRUCTIONS: Other: Job description and Village application are available at Village Hall, 101 Alpine Parkway, Oregon, WI 53575, or online at www.vil.oregon.wi.us. For full consideration, applicants must return a completed Village application, cover letter, and resume to Lisa Novinska, Finance Director, at the address above, or by email to lnovinska@vil.oregon.wi.us by noon, Thursday, May 23, 2024. AN EQUAL OPPORTUNITY EMPLOYER.