Salesforce Release Coordinator (Sr Production Planning Specialist)

General Information

Ref #:

20240038449

Travel Amount Required:

None

Job Type:

Regular-Full Time

Location:

Noida - India - India

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG

Description & Qualifications

Description

IT Release Coordinator

Description: -

The IT organization is seeking an experienced production release coordinator for the Digital IT Business Applications Team. As a Salesforce Release Coordinator, you will play a pivotal role in managing the deployment and release of Salesforce updates, enhancements, and new features within the organization. This includes defining the way releases are handled, ensuring that all functionality is delivered smoothly and efficiently to our customers. It requires strong facilitation and leadership of cross-functional teams. You will collaborate closely with cross-functional teams including business analysts, Service Team Leads, developers, project managers, and business stakeholders to ensure smooth and successful releases that align with business objectives.

Key Responsibilities Include:

• Own the end-to-end Salesforce release management process and be the SPOC for all release management queries, issues, processes.

• Define, manage release process to successfully deliver continuous agile deliveries by multiple teams. Coordinate release activities and ensure adherence to release management processes.

• Communicate release details, impacts and timelines to technology and business teams.

• Manage Salesforce releases across all environments like sandbox, development, testing, and production environments. Coordinate environment refreshes and ensure data integrity and consistency across environments.

• Serve as a primary point of contact for release-related communications and updates.

• Coordinate communication among cross-functional teams to ensure alignment and transparency. Report progress, risks, issues, and mitigations to all stakeholders.

• Facilitate release meetings, status updates, and post-release reviews.

• Maintain release documentation including release notes, deployment guides, and process documentation. Train teams and stakeholders on the release management process.

• Generate reports and metrics related to release management activities for performance evaluation and process improvement.

• Improve the existing release management processes by introducing better release management practices, tools, and automations. Leverage data to challenge existing assumptions and identify solutions, driving towards continuous process improvement.

Qualifications

• Bachelor’s degree in computer science, Information Systems.

• 2+ years of experience working as a Salesforce Release Coordinator, Release Manager, or similar role.

• Proficiency in Salesforce release management tools and methodologies.

• Strong project management skills with the ability to prioritize tasks and manage multiple releases concurrently.

• Excellent communication, collaboration, and interpersonal skills.

• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder) are a plus.

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement .

View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.