JOB REQUIREMENTS: Visitor Services Specialist - Admissions and Experiences 10001 W Bluemound Rd, Milwaukee, WI 53226, USA * Milwaukee, WI, USA Req #1448 Tuesday, March 12, 2024 Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.If disability related accommodations are needed, please contact 414-278-3936. We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County! This role is 40 hours a week, 8 hours a day which may include scheduled events on holidays, weekends, nights and occasional OT. Role Summary:Under supervision of the Guest Services Supervisor and Visitor Services Specialist Lead, the Visitor Services Specialist helps oversee Zoo operations including ticket sales, cash handling, meeting and greeting customers, assisting with crowd and traffic control, while upholding Zoo policies and procedures. Assisting with operation of Admissions and Experiences (e.g., Giraffe Feeding, Special Exhibits and Zoo Expeditions tours) while being involved with the development of new opportunities to generate revenues. Potential to cross train in the other Visitor Services operations. Role Responsibilities: Customer Service and Cash Controls - Provide and uphold exceptional customer service standards and assist with customer concerns and requests. Operate and monitor Point-Of-Sale (POS) system to sell large volume of tickets within admissions, parking, and zoo experiences. Uphold access to Zoo Grounds work rule to... For full info follow application link. Milwaukee County is an Equal Opportunity/E-verify employer committed to diversity and all qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability genetic information or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/DC0B941A49764A11