TopLine is looking for a new full time Consumer Lending Sales Specialist to join our team in the Maple Grove location! Consumer Lending Sales Specialist are responsible for establishing and/or strengthening member relationships by providing information on credit union services, via outbound/inbound calls and online channels. Identify and act on cross-sales and referral opportunities. Promotes and participates in a sales and service culture which endorses TopLine's mission of exceeding member expectations. Responsibilities: Serves members via phone, in person or email, by providing credit union information while utilizing sales and member service skills to promote the products and services which will enhance the members financial position. Cross-sell all credit union services to qualified members whenever possible. Seeks to attain established goals on key products as assigned on a monthly basis and consistently achieves established levels of position expectations. Maintains knowledge and adheres to policies and procedures of TopLine products and services as they relate to the position, including: membership qualifications, account information, negotiable instruments, endorsements, consumer lending, leasing, credit card accounts, including legal documentation, state and federal laws and regulations. Ensures that all applications are complete and contain all necessary documentation. Submits loan application for decisioning, following established guidelines and procedures. Communicates loan decisions, including applicable counter offers, to members in a positive, professional and timely manner. Provide top notch customer service to our members by providing a warm, friendly face and delivering personal service to meet each member s individual needs. How are our Consumer Loan Officers paid? Our Consumer Loan Officers get paid a competitive base wage plus a generous monthly incentive payout. The best part is that there is no earning cap so there is no limit to how much you can earn! Benefits: Medical Flexible Spending Accounts Dental Life Insurance Disability Insurance Vision Pet Insurance 401(k) with employer match Paid Holidays Paid Time Off Referral Program Financial Services Benefits Tuition Reimbursement If you are interested in joining our amazing team, the first step is filling out an application! All of our open positions can be found on TopLine s Careers page found at https://www.toplinecu.com/careers. If you have questions, please contact Human Resources at 763-391-0557. EOE/AA