Quality Control Production Specialist

Reports to: VP of Compliance

Location: Liverpool

Full-Time: Monday – Friday, 8:30 a.m. through 5:00 p.m.

Non-Exempt: Compensation starts at $42,000 - $47,000 per year, depending on experience.

The people we serve come from all walks of life, and so do we. We strive to diversify our workforce, not because it’s the right thing to do but because it strengthens our organization!

Who we are

Immediate Mailing Services Inc. provides various services, from electronic print-mail applications to personalized variable data printing and other letter shop capabilities.

What is a Quality Control Specialist

Quality Control Production Specialists are key players in ensuring the accuracy of production files before mailing, preventing breaches, and ensuring all files are within compliance.

What you will do

• You will review live production files after the project release using a quality control checklist.

• Investigate and troubleshoot any issues or discrepancies identified during the quality control review process.

• Trace bad mail pieces in production.

• Escalate potential production breaches immediately.

• Manage Jira board tracking system to track and prioritize quality control tasks.

• Collaborate with the compliance team to create standard operating procedures (SOPs) for each department.

• Create and maintain training materials.

  Knowledge, Skills & Abilities

• A High school diploma or GED is preferred.

• Deductive reasoning for production error troubleshooting.

• Excellent attention to detail and organizational skills in managing digital assets and information.

• Proficient in navigating various software applications, including Microsoft Office suite, SharePoint, Teams, and Jira.

• You will stand, walk, crouch, bend, or kneel; use the repetitive motion of hands or wrists; fingers, grasp, handle or feel; reach with arms and hands.

  Did you know:

  Immediate Mailing Services Inc. offers health, dental, and vision insurance, 401(k), PTO, and paid holidays.

  Immediate Mailing Services Inc. is an Equal Opportunity Employer, maintains a drug-free workplace, and complies with ADA regulations as applicable. Immediate Mailing Services Inc. is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age /Citizenship or Immigration status. Immediate Mailing Services Inc. is committed to diversity and inclusion. We seek employees from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work. Equal Opportunity Employer Veterans Disabled.