Instrument Service Specialist - LC ID 2024-4656

of Openings

1 Job Location(s) US-OH-Columbus Category Science OVERVIEW Make an impact. Build a career. Here at Pace, our Technical Field Services (TFS) provides unique opportunities for you career to flourish. By working in diverse settings, building strong customer partnerships and exceeding their needs. TFS team members are constantly learning and improving our processes. With over 40 years of lab operations experience, we serve a range of industries, instruments and facilities nationwide -- meaning our team has unparalleled access to a plethora of shared knowledge powered by supportive leadership. If you're looking for a close-knit team of analytical thinkers and a dynamic, hands-on work experience, look no further. Apply to join the TFS today for a chance at exponential growth and a like-minded community invested in your success. Working in our Technical Field Services (TFS) division allows chemists to perform hands-on work and interact directly with our clients. We specialize in servicing instrumentation such as GC, GC/MS, LC, LC/MS, IC, and Dissolution. While the instrumentation is complex, TFS has an extensive training program for new employees, as well as ongoing training to maintain the capabilities of our service staff. Our TFS Specialists have multifaceted skill sets including: strong technical aptitude, customer service, and problem resolution techniques. Additionally, we have been providing service to customers for over 20 years, achieving steady growth and creating multiple advancement opportunities in MN, IL, IN, TX, and CA. That's why we need you - your curiosity, your talents, and your drive - to help us advance this important work, and your career. Find your place at Pace Instrument Services Specialists are responsible for providing technical solutions and an advanced level of instrument support services to customers of TFS, including external clients, laboratory chemists within the Pace lab system, and departmental coworkers. They also provide our customers with a variety of support services associated with their analytical instrumentation. These services include routine maintenance, operational and performance testing, hardware and software troubleshooting, instrument repair, and personnel training. RESPONSIBILITIES What you'll do Instrument preventive maintenance, installation, repair and performance testing Application software installation, configuration, and troubleshooting On-site and remote customer support Provide technical training on analytical systems Ensure regulatory compliance Maintain positive relationships with customers QUALIFICATIONS What you'll bring BS degree in chemistry or related science Experience working with chromatography systems (HPLC, UHPLC, LCMS, GC, GCMS, IC) Strong customer service skills Able to travel up to 25 percent What we promise Comprehensive benefit program, including medical, vision and dental insurance, 401(k) matching and a tuition reimbursement program Opportunities to build a rewarding career An inclusive culture that stands for integrity, innovation and growth About Pace Pace Science and Technology company makes the world a safer, healthier place. We partner with clients to provide the service, science, and laboratory data needed to make critical decisions that benefit us all. Through a nationwide laboratory network, Pace advances the science of businesses, industries, consulting firms, government agencies, and others. More at PACELABS.com. Pace Analytical Services is a division of Pace Science and Technology, providing local testing and analytical services backed by a large, national laboratory network.<