Job Information
2/90 Sign Systems Customer Service Account Representative in Grand Rapids, Michigan
2/90 Sign Systems is an industry-leading architectural signage company developing interior and exterior wayfinding systems for commercial and government clients across the country.
2/90 is seeking a Customer Service Account Representative to provide comprehensive sales service and support to clients, in-house sales team members, outside sales representatives, and production team members for the fulfillment of quotes and orders of 2/90 Sign Systems products and services. This is an in-person position at our facility in Grand Rapids.
Day-to-day responsibilities include:
- Preparing quotations for products and services
- Working with both sales staff and customers to confirm order requirements
- Processing orders for fulfillment by factory and services teams
- Developing long-lasting customer relationships
Providing an overall customer experience that matches the quality of the products we create and that exceeds client expectations
*QUALIFICATIONS: *
College coursework, 2 years related experience, or an equivalent combination.
Excellent written and verbal communication skills, basic math skills, solid reasoning ability, and focused attention to detail and accuracy.
Previous experience in Customer Service is preferred. Previous signage industry experience is highly beneficial.
Proficiency with MS Office Suite (Outlook, Word, and Excel).