Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Key Responsibilities:

The Principal Engineer is responsible for the design, testing, evaluation, implementation, optimization, and support of various platforms (hardware, operating systems, software, and systems tools). Provide consultation and direct technical support in life cycle planning, problem management, integration, and systems programming. Implement releases, upgrades, and/or changes in the environment.

The Principal Engineer works closely with the IT Network Infrastructure Sr. Manager, contributes to the overall strategic vision, integrates various ideas regarding network engineering across Wide Area Network and Local Area Network infrastructure, and is sought as a resource for resolution of unique or complex network engineering/operation problems and/or issues.

• Develop and maintain the overall WAN and LAN architecture, including network topology, routing protocols, and traffic engineering to meet performance, scalability, and availability requirements.

• Lead the implementation of WAN/LAN technologies and solutions, including routers, switches, SD-WAN, MPLS, VPNs, QoS, and other networking devices and solutions.

• Lead troubleshooting efforts to identify and resolve complex network issues, provide escalation support for network-related incidents and outages, document root cause analysis, and implement preventive measures to mitigate future incidents.

• Participates in 24 X 7 support of the Network Operations team.

• Monitor and analyze WAN performance metrics to identify areas for improvement. Optimize network configurations, protocols, and bandwidth utilization to improve efficiency

• In coordination with Network Engineering teams, lead efforts to make recommendations on technology acceptance, standards, and product selection.

• Provides technical mentorship to peers and team.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's Degree in Information Technology or related study

• 9+ years of related experience (CCIE level of experience and experience)

• CCNP Certification in Routing and Switching (Cisco Certified Network Professional).

• Ability to communicate solutions to both technical and non-technical audiences

• Skills for problem-solving, looking beyond the obvious and not stopping at the first answer

• In-depth CCIE knowledge level of routing protocols (BGP, OSPF, EIGRP), switching technologies, SDWAN, ACI, and WAN optimization techniques.

• Hands-on experience with Cisco and other leading networking vendors.

• Technical capability and ability to learn new technologies and solutions.

• Must be legally authorized to work in the United states for any employer without sponsorship.

What will help you propel from the pack (Preferred Qualifications):

• CCIE certification in Routing and Switching (Cisco Certified Internetwork Expert)

• Familiarity with or willingness to learn F5 technologies and WLAN technologies.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT