Job Information
Medical Mutual of Ohio Data Quality Analyst I-IV in Brooklyn, Ohio
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Medical Mutual’ s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.
Data Quality Analyst I-IV
The Data Quality Analyst within the Enterprise Data & Analytics department is responsible for participating in the successful resolution of daily workflow activities within the Data Quality team including but not limited to data profiling, cleansing, validation, enrichment as well as implementation of quality standards across multiple data domains. The Data Quality Analyst will participate in implementing, baselining, monitoring & reporting some quality metrics, in cooperation with Data Owners/Stewards.
The Data Quality Analyst will utilize their communication skills to build collaborative business relationships with Data Owners/Stewards. The Analyst will work with the Owners/Stewards’ on quality-related activities with the established polices & procedures of the Data Governance Office (DGO), Compliance, Legal and Security departments to meet business needs.
The Data Quality Analyst will assist the DGO, Compliance, Legal and Security with strategy, policy and procedure implementation of approved changes as needed.
Responsibilities
Data Quality Analyst I-V
Data Quality Policies and Procedures : Learn & share data quality policies and procedures that guide the organization in maintaining data quality standards. Work with the team to see that these policies are adhered to.
Problem solving: Demonstrate aptitude for identifying complex data issues and developing effective solutions, often in collaboration with cross-functional teams
Attention to detail: Demonstrate focus on accuracy and precision when managing critical data elements
Communication: Learn to convey technical information clearly to both technical and nontechnical stakeholders, and actively listening to gather requirements and address concerns
Collaboration: Demonstrate aptitude & refine ability to work efficiently with various teams, departments and stakeholders to achieve common data-related objectives
Data Profiling: Utilize data profiling tools and techniques to analyze and understand the characteristics of MMO's data, including identifying data anomalies, outliers, missing values, and other data quality issues.
Data Cleansing: Participate in cleansing and correcting data inconsistencies and errors with data stewards. Assist with implementing business processes and technical changes to remove or rectify duplicate records, missing information, and other data inaccuracies.
Data Standardization: Participate in the establishment and enforcement of data standards and conventions with data stewards. Implement procedures to see that data is consistently structured, labeled, and formatted, making it easier to compare and analyze.
Data Validation: Participate in the implementation of validation rules and checks to ensure that incoming data adheres to predefined standards and business rules, thus limiting or preventing the entry of erroneous or incomplete data.
Data Enrichment: Participate in the enrichment of data by supplementing it with additional information from trusted sources, both internal and external, in cooperation with data stewards. Learn to enhance the completeness and accuracy of the data.
Data Quality Training: Learn how to train and educate to data stewards and data entry personnel on best practices for maintaining data quality.
Data Quality Monitoring : Continuously monitor the quality of data to identify and address issues in real-time, including the set up of automated monitoring systems and alerts to inform data stewards of anomalies.
Data Quality Reporting: Utilize data quality reports and dashboards to provide insights into the overall health of MMO's data. Share these with stakeholders & data stewards to demonstrate data quality improvements or identify areas that require attention.
Data Quality Metrics: Quantify data quality and track improvements over time from established key performance indicators (KPIs) and metrics.
Root Cause Analysis: Learn how to conduct root cause analysis to identify the underlying reasons for data problems in cooperation with data stewards.
Training: Remain current with industry trends, emerging technologies, and innovations in data governance, data management, and data privacy.
Data governance: Familiarity with data governance practices, policies and frameworks to ensure compliance with data management rules and regulations
Metrics: Maintain effective KPIs to manage data integrity, and SLA adherence.
Performs other duties as assigned.
Qualifications
Data Quality Analyst I
Education and Experience
Bachelor's Degree in Business, Operations and/or Supply Chain
0-1 year working within a Data Governance organization, or equivalent experience
Professional Certifications
(optional) Certification in Data Management
(optional) DAMA Certified Data Management Professional (CDMP)
(optional) Data Governance and Stewardship Professional (DGSP)
Technical Skills and Knowledge:
Skills/knowledge/configuration experience with manual and/or automated Quality processes and tools
Aptitude for data analysis and critical thinking skills
Process Automation & Quality Improvement mindset
Ability to form relationships, collaborate and influence across the enterprise
Good SQL skills, BI tools, preferably Power BI and/or Tableau
Good written, verbal & presentation communication skills
Data Quality Analyst II
Education and Experience
Bachelor's Degree in Business, Operations and/or Supply Chain
2-3 years working within a Data Governance organization, or equivalent experience
Professional Certifications
(optional) Certification in Data Management
(optional) DAMA Certified Data Management Professional (CDMP)
(optional) Data Governance and Stewardship Professional (DGSP)
Technical Skills and Knowledge:
Skills/knowledge/configuration experience with manual and/or automated Quality processes and tools
Aptitude for data analysis and critical thinking skills
Process Automation & Quality Improvement mindset
Ability to form relationships, collaborate and influence across the enterprise
Good SQL skills, BI tools, preferably Power BI and/or Tableau
Good written, verbal & presentation communication skills
Data Quality Analyst III
Education and Experience
Bachelor's Degree in Business, Operations and/or Supply Chain
5 years working within a Data Governance organization, or equivalent experience
Professional Certifications
(optional) Certification in Data Management
(optional) DAMA Certified Data Management Professional (CDMP)
(optional) Data Governance and Stewardship Professional (DGSP)
Technical Skills and Knowledge:
Very strong skills/knowledge/configuration experience with manual and/or automated Quality processes and tools
Very good data analysis and critical thinking skills
Process Automation & Quality Improvement mindset
Ability to form relationships, collaborate and influence across the enterprise
Very good SQL skills, BI tools, preferably Power BI and/or Tableau
Strong written, verbal & presentation communication skills
Data Quality Analyst IV
Education and Experience
Bachelor's Degree in Business, Operations and/or Supply Chain
7 years working within a Data Governance organization, or equivalent experience
Professional Certifications
(optional) Certification in Data Management
(optional) DAMA Certified Data Management Professional (CDMP)
(optional) Data Governance and Stewardship Professional (DGSP)
Technical Skills and Knowledge:
Advanced skills/knowledge/configuration experience with manual and/or automated Quality processes and tools
Strong data analysis and critical thinking skills
Process Automation & Quality Improvement mindset
Ability to form relationships, collaborate and influence across the enterprise
Excellent SQL skills, BI tools, preferably Power BI and/or Tableau
Strong written, verbal & presentation communication skills
Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work:
We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
Discounts at many places in and around town, just for being a Medical Mutual team member.
The opportunity to earn cash rewards for shopping with our customers.
Business casual attire, including jeans.
Excellent Benefits and Compensation:
Employee bonus program.
401(k) with company match up to 4% and an additional company contribution.
Health Savings Account with a company matching contribution.
Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.
An Investment in You:
Career development programs and classes.
Mentoring and coaching to help you advance in your career.
Tuition reimbursement up to $5,250 per year, the IRS maximum.
Diverse, inclusive and welcoming culture with Business Resource Groups.
About Medical Mutual:
Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.
At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
Title: Data Quality Analyst I-IV
Location: OH-Brooklyn
Requisition ID: 2400152