Description

"We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth.

How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.

At Amazon, you will define your goals, exceed them, and set new ones."

Key job responsibilities

"The AWS Support team is seeking engineers who enjoy learning cloud technology, solving and troubleshooting complex issues, and working with customers. You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you:

Learn, support, and use groundbreaking technologies

Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs

Work on critical, highly complex customer problems that may span multiple AWS services

Leverage your day-to-day customer support experience to provide the voice of the customer to internal AWS teams on how to improve our services

Drive customer communication during critical events

Drive projects that improve support-related processes and our customers’ technical support experience

Support Areas

Big Data;

Cloud computing

Database

Networking (DNS, TCP/IP, HTTP, VLAN, etc.)

OS (Linux and/or Windows Servers)

Virtualization (VMware, Xen, Hypervisor)

Security concepts / best practices

Storage"

We are open to hiring candidates to work out of one of the following locations:

Auckland, NZL

Basic Qualifications

Working towards a Bachelor’s or above degree in Information Management, Information Science, Information Technology, Computer Science, Engineering, or a related field;

Preferred Qualifications

" Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc)

Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)

Basic knowledge in Networking (TCP/IP, DNS) /Database

Exposure to Cloud computing"